Privacy Policy

This Privacy Policy describes how AutoLuxWash ("we", "our", or "us") collects, uses, and protects your personal information when you use our website autoluxwash.com and our services.

1. Who We Are

AutoLuxWash
Binzmühlestrasse 4
2553 Safnern, Switzerland
Phone: +41 32 967 42 97
Email: support@autoluxwash.com

2. Information We Collect

• Personal identification information (Name, Email address, Phone number)
• Vehicle details (e.g., license plate, make/model)
• Booking preferences and service selections
• Usage data (browser type, IP address, pages visited)
• Cookies and tracking technologies

3. How We Use Your Information

• To schedule and manage your car wash appointments
• To provide customer support and send important updates
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

We process your data based on your consent, our contractual obligations, and legitimate business interests.

5. Data Sharing

We do not sell your data. We may share information with trusted service providers who help us operate the website or deliver our services (e.g., analytics tools, booking software), under confidentiality agreements.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

7. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent at any time
• Object to or restrict processing
• File a complaint with a data protection authority

8. Security

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies individually.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. The latest version will always be available on our website, with the "Last updated" date indicated below.

11. Contact

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: support@autoluxwash.com

Last updated: June 18, 2025